Privacy Policy

Landrum Plumbing ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We keep this simple and clear, the same way we treat our customers.

Information we collect.

We collect information in two ways:

Information you give us

When you contact us through our website, request an estimate, or schedule service, you may share:

• Name and contact information (email address, phone number).
• Service address and details about the work you need.
• Any messages or notes you send us.

Information collected automatically

When you visit our website, we may collect:

• Basic analytics data (pages viewed, time on site, referrer).
• Device information (browser type, operating system).
• General location based on IP address (city level).

How we use it.

We use your information to:

• Respond to your inquiries and provide estimates.
• Schedule and perform the plumbing services you request.
• Send service-related communications (appointment confirmations, follow-ups).
• Improve our website and services based on aggregate usage data.
• Comply with legal obligations.

We don't sell your information to anyone. Ever.

Who we share with.

We share your information only with:

• Our team members who need it to provide the service you requested.
• Service providers we work with (such as our scheduling tools, payment processors, and email services) under contracts that require them to protect your data.
• Legal authorities if required by law or to protect our legal rights.

Cookies and tracking.

Our website uses basic cookies and similar technologies to:

• Keep the site functioning properly.
• Remember your preferences during a visit.
• Understand how visitors use the site so we can improve it.

You can disable cookies in your browser settings. The site will still work, but some features may not function the same way.

Your rights.

You have the right to:

• Ask what information we have about you.
• Request corrections to your information.
• Ask us to delete your information (unless we're required to keep it for legal or business reasons).
• Opt out of marketing communications at any time.

To exercise any of these rights, call us at 770-439-0919 or email info@landrumplumbing.com.

Data security.

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, but we use industry-standard practices.

Children's privacy.

Our services are not directed to children under 13. We don't knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

Changes to this policy.

We may update this policy from time to time. When we do, we'll update the date at the top of the page. For significant changes, we'll provide a more prominent notice.